My mouse does not work in wireless mode. What's wrong?

If the mouse works in wired mode but not in wireless it means the wireless receiver needs to be re-paired. Please press and hold at the same time the Left Mouse button + Middle scroll wheel button + right mouse button. The dpi scroll indicator will flash. You need to replug the usb receiver once the mouse is flashing. Make sure to place the mouse close to the usb receiver and replug the receiver, then wait for them to pair.

Here is a more detailed step by step guide on properly pairing the receiver with your mouse:

Disconnect any other mouse and close other mouse software programs.

Disconnect the charging cable if it is plugged into the mouse.
Power on the mouse by switching the power button to the bottom on position.
Connect the USB receiver to a USB port on your computer.
Please press and hold at the same time the Left Mouse button + Middle scroll wheel button + right mouse button. 
The dpi scroll indicator will flash. 

Unplug the usb receiver from the usb port when the mouse is still flashing. 
Re-plug the usb receiver into the usb port.

Make sure to place the mouse close to the usb receiver while doing these steps. 

Wait until the mouse lights flashing stops.
Power off the mouse.
Power on the mouse. 
Try to move the mouse wirelessly.